Warranty

Factory Warranty
Basic Warranty coverage is for 3 years or 60,000 kilometres*. Rust-through coverage on all body sheet metal is for 5 years or 160,000 kilometres*. The Cummins® Turbo Diesel engine is protected by a separate Limited Warranty, covering the engine for 5 years or 160,000 kilometres*.

 

3/60 BASIC WARRANTY (ALL MODELS)

 

If required because of a defect in material or workmanship, the 3/60 Basic Warranty will cover the adjustment, repair or replacement of any factory-installed part of your vehicle except tires for 3 years or 60,000 kilometres, whichever occurs first. The following items are exceptions; they are only covered (if defective) for 1 year or 20,000 kilometres, which¬ever occurs first:

wiper blades, manual transmission clutch disc, brakes (rotors, pads, linings and drums), windshield and rear window, wheel alignment and wheel balancing

Tires are warranted by the tire manufacturers, not by FCA. For details, see the tire manufacturers' warranty booklet by visiting the tire manufacturer's website. Your FCA Retailer may be able to assist you if you experience a problem with a factory-installed tire.

Tires and spare tire should be replaced after six years, regardless of the remaining tread. Failure to follow this warning can result in sudden tire failure. You could lose control and have an accident resulting in serious injury or death.

 

5/100 POWERTRAIN WARRANTY (NON-SRT MODELS ONLY)

 

The following powertrain components are covered for 5 years or 100,000 kilometres, whichever occurs first, measured from the vehicle's original warranty start date.

Vehicles placed in ride sharing, taxi, limousine, postal or ambulance service and all SRT vehicles are excluded from the 5-year or 100,000-kilometre Powertrain Warranty and are covered only under the 3-year or 60,000-kilometre Basic Warranty.

•   Gas Engine (If equipped) - Cylinder block and all internal parts; cylinder head assemblies; timing case, timing chain, timing belt, gears and sprockets; vibration damper; oil pump; water pump and housing; intake and exhaust manifolds; flywheel with starter ring gear; core plugs; valve covers; oil pan; turbocharger housing and internal parts; turbo¬charger wastage actuator; supercharger; serpentine belt tensioner; seals and gaskets for listed components only.

•   Diesel Engine (If equipped) - Cylinder block and all internal parts; cylinder head assemblies; core plugs; fuel injection pump and injectors; intake and exhaust manifolds; oil pan; oil pump; timing gear drive belts and/or chains and cover; turbocharger housing and internal parts; valve covers; water pump and housing; seals and gaskets for listed components only.

•   Front-Wheel Drive (If equipped) - Transaxle case and all internal parts; axle shaft assemblies; constant velocity joints and boots; differential cover; oil pan; transaxle speed sensors; transaxle solenoid assembly; PRNDL position switch; transaxle electronic controller; torque converter; seals and gaskets for listed components only.

•   Rear-Wheel Drive (If equipped) - Transmission case and all internal parts; torque converter, drive/flex plate; transmission range switch; transmission control module; bell housing; oil pan; seals and gaskets for listed components only. Rear axle housing and all internal parts; axle shafts; axle shaft bearings; driveshaft assemblies; driveshaft centre bearings; universal joints and yokes; seals and gaskets for listed components only.

The Pacifica Hybrid high voltage battery is covered for 10 years or 160,000 kilometres*.

 

Pre-owned Vehicles

 

Don't buy a pre-owned car without a Canada General Warranty!

 

Mechanical breakdowns are disruptive, expensive and stressful. Protect your investment by insisting on a trusted, fully-insured, Canada General Warranty. For additional information, you can call our Warranty Specialist today.